Frequently Asked Questions

Top Frequently Asked Questions

In Reykjavik

Tours and trips

Other questions

 

Top Frequently Asked Questions

How can I find out about the bus routes?

There is a webpage that has the information about the bus routes, bus.is and there is an app called straeto that can be used in smart phones.

How do I pay for the Strætó buses?

The bus driver doesn’t have change, so one needs the exact amount. It’s also possible to buy one and three day pass. There is no child price, but under 6 go for free. Current prices can be seen here.

Where can I change money?

You can change money at all the banks, they are open Monday-Friday 9-16h. Some tourist information center also changes money but unfortunately not ours.

How much is the swimming pool and where are they located?

There are several pools in Reykjavik, here you can see details of locations, prices and opening times.

In Reykjavik

How much is it to go up Hallgrimskirkja tower?

The entrance to the church is free, but there is a cost for the tower, you can see it here.

When is it open?

It’s open 09-17 everyday, but we recommend that you double check on their web page if they have changed the opening hours, http://hallgrimskirkja.is/.

Who designed it?

Guðjón Samuelsson; finished in 1986

How do I pay for the Strætó buses?

The bus driver doesn’t have change, so one needs the exact amount. It’s also possible to buy one and three day pass. There is no child price, but under 6 go for free. Current prices can be seen here.

How can I find out about the bus routes?

There is a webpage that has the information about the bus routes, bus.is and there is an app called straeto that can be used in smart phones.

How much is the swimming pool?

There are several pools in Reykjavik, here you can see details of locations, prices and opening times.

Do I really have to wash naked?

Yes, because we do not use as much chlorine as in other countries, so it is important that everyone is clean.

How do I get to Viðey?

The bus stop for the Viðey ferry is called Klettagarðar / Skarfagarðar and you can take the bus from Hlemmur. You can check the times here. And here you can see the schedule for the ferry to Viðey

Where can I change money?

You can change money at all the banks, they are open Monday-Friday 9-16h. Some tourist information center also changes money but unfortunately not ours.

Can we visit Harpa?

Yes. It is free to look inside. You can also buy a guided tour.

Are there any free museums in town?

Yes, Museum of Photography in the City Library and Einar Jónsson Sculpture garden next to Hallgrimskirkja.

Where can I find camping equipment rental?

Gangleri.is on Hverfisgata or http://www.iceland-camping-equipment.com/ on Klappastígur.

Can I eat Puffin or Reindeer?

Yes, but it is rare and expensive. You need a licence to catch and kill these animals, and they do not give out many per year. Last year too many puffins were caught, so this year there will be less licences. The hunting season is Jul & Aug, so in May & Jun there is not much meat left.

Hop on/off Bus: All year (RE shuttle bus):

Runs daily Ticket valid for 24 hours. Full loop takes 60 minutes Buses departs every 30 or 60 min, depends on the season. You can find more information here.

Where can I go to walk / hike around Reykjavik if I don’t have a car?

Here are some ideas:

• Around the pond – within downtown

• Sæbraut to Grandi – within downtown

• Ægisiða, walking and cycling path. No shops or toilets. Coast path, black sand beaches, bigs 30s houses.

• Öskjuhlið and Nauthólsvik, forest and paths in the lava, coffee shop and toilets in Nautholsvik, and nice cafe and toilets in Perlan. It’s possible to walk all the way along the south of Skeljanes to Ægisiða and see the big weird 50s houses!

• Grótta is located in Seltjarnarnes, a neighboring town of Reykjavík, which turns into an island at high tide. During low tide one can reach Grótta on foot and stay there for approximately six hours before the sea prevents people to get back. You can take bus 11 to get to Grótta. Here you can see what time you can go there, when there are low tide.

• Elliðaádalur, stream rushing through the city, with jogging, walking and biking paths. Small forests and picnic spots. Very nice and in Reykjavik. You can can walk short walks or all the way down to Elliðavatn, 10km. There are no coffee shop or toilets there.

• Hafnarfjörður. For walks in the village, lava park/garden and there are some coffee shop, shops and toilets and all village facilities.

• Viðey, Seaside walks, view of the mountains. Coffee shop and restaurant.

• Heiðmörk/Elliðavatn. This is further from the bus stop and the walks are much longer, Elliðavatn is a lake, Heiðumörk is red lava landscape, need to take care not to walk on horse paths. No toilets or coffeeshops.

• Mosfellsbær, suburb/village with bakeries, restaurant etc.

Outside Reykjavik you can go to Hveragerði, Þórsmörk in the summer time and Vestmannaeyja (Westman islands) if the weather is good.

Tours and trips

Hop on/off Bus: All year (RE shuttle bus):

Runs daily Ticket valid for 24 hours. Full loop takes 60 minutes Buses departs every 30 or 60 min, depends on the season. You can find more information here

Where can we book huts in Thorsmörk/ Landmannalaugar?

Under www.husadalur.is or www.volcanohuts.com and more info about hiking and huts also und www.fi.is

What is the maximum weight an Icelandic horse can take?

110kg usually, some big horses can take more =17.322 stones UK

What is the maximum weight for Dogsledding?

90kg usually = 14,2 stones UK

Elve tours?

There are elve tours in Hafnarfjörður. More information at http://alfar.is/.

 

Other questions

Is there an age limit for car rental?

Yes, for the smaller cars it is 20, for jeeps it is 25.

Is it really okay to drink the tap water in Iceland?

Yes, tap water is safe to drink in Iceland and it has some of the cleanest water in the world.

How is the climate in Iceland?

Arrive in the country expecting every type of weather and you probably won’t get caught out. The Icelandic winter is relatively mild for its latitude. The average July temperature in the southern part of the island is 10–13 °C

Are there any inside shopping centers in Reykjavik?

Yes there are two shopping malls in Reykjavik, Smáralind and Kringlan.

Where does the Fly bus stop in Reykjavik?

The Fly bus stops in BSÍ Bus Terminal in the city center.

Where can I see the puffins? 

Somewhere between 3-4 millions puffins pair each year in Iceland. You can see the Atlantic Puffin in Látrabjarg Cliffs in Westfjords, Hornbjarg and the Nature Reserve Park of Hornstrandir in north-west of Iceland and also in Westman Islands. Lundey – Puffin Island is an island just 3 mintutes sailing from Reykjavik, there you can find a puffin colony of 30.000 puffins.

 

Where can I see the whales? 

Around Iceland there are more than 20 different species of cetacean that frequent the waters. There are daily tours depart from the Old Harbor in Reykjavík, as well as from a few small towns in the north of Iceland, especially from Húsavík f.ex.

What is typical Icelandic food?

The cuisine of Iceland has a long history. Important parts of Icelandic cuisine are lamb, dairy and fish. Popular foods in Iceland include skyr, hangikjöt (smoked lamb), kleinur, laufabrauð og bollur. Þorramatur is a traditional food served at midwinter festivals, it has a selection of traditionally cured meat and fish products served with rúgbrauð (dense dark and sweet rye bread) and brennivín (an Icelandic akavit).

Are there any students/senior prices?

Yes, senior prices are common when visiting a museum, using buses, visiting swimming pools ect. but stundent prices are not very common in Iceland.

What to wear in Iceland?

In Iceland the weather is unpredictable, be ready for sunshine, snow and rain on the same day and you will be set.

Is it true that over the winter you have no sun and in the summer it’s never dark?

That’s correct that the days are long during the summertime in Iceland and Iceland’s nights are bright. And the shortest day of the year is the 21st of December,  in Reykjavík, that means the sunrise is around 11:30am and sunset is around 3:30pm.

Is it as safe in Iceland as people say it is?

The weather here is not so safe, if you are hiking it’s important to be very safe and have GPS to locate yourself and be able to get help if needed. But this country is considered one of the safest country in the whole world.

How many people live in Iceland?

Population is 323.000 in October 2015

Where is Keflavík airport located?

The airport is in 52 km distance from Reykjavik.

Are there no flights arriving in Reykjavik airport?

Yes, but only domestic flights arrive in Reykjavik airport.

Can I fly from Reykjavik to Greenland?

Yes, there are flights going from Reykjavik to Greenland. You can get more information if you send us an email to itm@itm.is

Can I travel around Iceland with public busses?

No, unfortunately they do not go all around Iceland.

When are stores open in Iceland?

Shopping hours in Reykjavik can vary however most places are open between the hours of 10am and 6pm during the week with shorter opening hours at the weekend.

What is the telephone code to Iceland?

+354

Where is the best place to see the northern lights? 

The lights can only be seen when it is dark and clear out and many nights none are visible.  Even though the lights of Reykjavik can’t hide them, then they may be even brighter outside the city limits. Actually the Northern lights are active all year long but we can only see them in darkness, when the skies are clear so location is not the important thing to consider but clear skies and Northern lights activity.